Shipping & Returns


Shipping Location

Moku Bungu Stationery ships to Australia and New Zealand. All orders will be shipped from Queensland via Australia Post.

Orders are shipped to the shipping address provided at checkout. Please ensure your address is correct and up to date, as we are unable to refund or reship orders sent to an incorrect address.

 

Order Processing Time

We usually pack and dispatch orders within 2-4 business days, and you will be notified when your parcel has been shipped.

Australia Post is dealing with high parcel volumes and therefore your order may take longer than expected to arrive. Please keep an eye on the tracking information as provided, where you'll be able to see the latest delivery estimates.

 

Shipping Rates

Australia

We offer FREE STANDARD SHIPPING to anywhere in Australia on all orders over $95 AUD. Please see below for more information on shipping rates (all shipping methods include online tracking service):

ORDER VALUE SHIPPING METHODS
Under $95 AUD

Australia Post Standard Parcel Service - $11.95 AUD

Australia Post Express Parcel Service - $14.95 AUD

$95 AUD and over

Australia Post Standard Parcel Service - FREE

Australia Post Express Parcel Service - $14.95 AUD

 

New Zealand

We offer FREE STANDARD SHIPPING to anywhere in New Zealand on all orders over $225 NZD. Please see below for more information on shipping rates (all shipping methods include online tracking service):

ORDER VALUE SHIPPING METHODS
Under $225 NZD

Australia Post International Standard Parcel Service - $29.95 NZD

Australia Post International Express Parcel Service - $44.95 NZD

$225 NZD and over

Australia Post International Standard Parcel Service - FREE

Australia Post International Express Parcel Service - $44.95 NZD

New Zealand Duties and Taxes: Please note that shipments to New Zealand may be subject to local customs duties, taxes, or import fees. As the importer, you are fully responsible for any duties, taxes, or other charges imposed by New Zealand customs authorities or incurred during customs clearance. Moku Bungu Stationery does not cover or assume responsibility for these destination costs. We recommend consulting the New Zealand Customs for specific rules and thresholds before placing your order.

 

Inquiry

If you have other concern or inquiries, please do not hesitate to contact us via email at mokubungu@gmail.com or drop us a direct message on Instagram at @mokubungustationery. We will get back to you as soon as possible.